Srinagar, Jun 18: Airtel has inaugurated its first retail store in Ladakh, marking a significant step in expanding its consumer outreach and retail presence in the Union Territory.
The store was inaugurated in the presence of senior Airtel officials, including Vikram RS Chand, Chief Operating Officer (COO); Sharat Kotwal, Chief Technology Officer (CTO); and Nishant Jain, Marketing Head for Jammu and Kashmir, along with other company representatives.
The new outlet is aimed at providing customers in Ladakh with easier access to Airtel’s services and support. The store will serve as a one-stop destination for new mobile connections, SIM upgrades, bill payments, broadband-related services and device assistance.
According to the company, the initiative is part of Airtel’s broader strategy to strengthen its retail network and enhance customer engagement in remote and geographically challenging regions.
The company said the store would offer customers a more seamless and personalised service experience while reducing dependence on remote customer support channels.
With the launch of its first retail outlet in Ladakh, Airtel said it remains committed to bringing its services closer to customers and strengthening connectivity across underserved areas.
